Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to TaxentraPoint, a centralized platform for tax filing. By accessing or using our services, you agree to these terms. If you do not agree, please discontinue use immediately.

2. Definitions

3. Services

We offer assistance with tax filing through our platform. Users must provide accurate details and comply with all applicable rules. We reserve the right to suspend or terminate services for breaches of these terms.

4. Information Products

Digital materials are delivered immediately after purchase. Users receive a non-exclusive, non-transferable license to access materials for personal use only. Sharing or redistribution is prohibited.

5. Merchandise

Orders are subject to availability. Delivery times vary by location. Risk passes to the user upon delivery.

6. Refund Policy

6.1 Services

Requests for return of amounts paid for services may be submitted within 14 days of purchase. To initiate a return, contact us via our contact form. Returns are issued to the original method of payment within 7 business days. Upon request, service dates may be transferred to a future date at no extra fee, subject to availability.

6.2 Information Products

Partial returns are available within 7 days of purchase if less than half of the content has been accessed. Upon approval, returns are credited to your TaxentraPoint account or returned to the original method of payment. Transfers of digital materials are not permitted.

6.3 Merchandise

Physical items may be returned within 30 days of receipt if in original, unused condition. Return shipping is the responsibility of the user. Upon receipt and inspection, returns are processed to the original method of payment within 14 days. Exchanges for different sizes or items are available upon request.

6.4 No-Refund Items

Any service or item marked as non-refundable at the point of sale is not eligible for a return or transfer. This includes expedited processing and personalized consultation packages, as noted during checkout.

7. Intellectual Property

All content, trademarks, and materials are owned by TaxentraPoint. Unauthorized use is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, TaxentraPoint is not liable for any indirect or consequential damages arising from use of the platform or reliance on content provided.

9. Amendments

We may update these terms at any time. Continued use constitutes acceptance of any changes. The latest version is always available on our website.

10. Contact Information

TaxentraPoint
290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14166083662
Business ID: 159509078
For inquiries, please use our contact form.